After You Buy
Help for customers after they have made a purchase on Storenvy and need assistance.
- Why hasn’t my order shipped yet?
- Why hasn’t my order arrived yet?
- Why isn’t my order showing up in my account?
- How do I view my past orders?
- I got sent the wrong item, now what?
- I need to exchange/refund my order, how do I do that?
- I need to cancel my order, how do I do that?
- Where do I find my tracking number?
- I have a tracking number, what site do I use to track my package?
- How do I know what my order number is?
- Where can I find my PayPal transaction ID?
- Why isn’t my tracking number working?
- I can’t get hold of the store owner, what should I do?
- How do I keep track of my order?
- How do I file a PayPal dispute?
- How can I make my purchases private?
- What does my tracking number tell me?
- How do I file a dispute with my credit card company?
- How can I delete my stored credit card information?
- How can I update my shipping address?
- Shipping Policy