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Store Owner FAQ

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Answers to questions that are frequently asked by Storenvy store owners.

  • Do I need a Stripe account to set up a store?
  • Where do I get the stuff to sell in my store?
  • Is Storenvy Free?
  • What can’t I sell in my store?
  • Do I need a business license to have a store?
  • Do I need to be in the US to open a store?
  • Will my products show up in Google? How does Storenvy help SEO?
  • Can I link to my website/blog/facebook etc.?
  • Can I use my own custom domain for my store?
  • What features does a Storenvy store offer me?
  • Who packages and mails my items?
  • How far can I customize the way my storefront looks?
  • How many product images can I use?
  • How do I issue my customer a refund using PayPal?
  • How do I cancel an order for my customer?
  • What currencies can I list my items in?
  • How Do I Set My Return/Exchange Policy?
  • Can I post comments on other stores’ pages?
  • How do I change my store and account information?
  • Where can I suggest new features?
  • What am I agreeing to when I sign up? What are the terms of use?
  • What happens if I break the rules?
  • How does search find things and decide which order to display results in?
  • Why don’t my products show up in the Marketplace?
  • A store is using my photos/ripping off my products, what do I do?
  • What do order statuses mean?
  • How many products can I sell in my store?
  • Can I sell digital items?
  • Can I have more than one store?
  • Do my customers need a PayPal account?
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