Thanks for choosing Storenvy, we're glad to have you! Before you start selling, there are some key steps you need to take to get your store ready for the big leagues. This article is going to walk you through the bare bones steps you need to get your store ready for launch, and point you in the right direction for some more advanced settings as well.
Step 1 - Find your Admin Panel
From now on, your Store Admin Panel will always be available at [your-store-subdomain].storenvy.com/admin_v2. This will be your first port of call for everything related to running your store. If you ever change your store subdomain, this URL where you access your dashboard will also change.
Step 2 - Super important information
As part of the store creation process, you should have already set up your store name and subdomain, and provided an email address and connected to Stripe and/or PayPal for processing payments here. These are all really important settings, though, so you might want to review them at this stage to make sure they are correct.
You'll also see some other setting options on the "Settings" tab of your Admin Panel. None of them are as important as the ones above, but you should take another look at them either before or after you open your store.
Step 3 - Customer Support and FAQs
Now we're going to click on the "Customer Support & FAQ" section, still under the "Settings" tab. Here you can input a different customer support email address, if you would prefer your customers to contact you there instead of your account address.
You can also set answers to some of the burning questions your customers will have - How long you take to process orders, where you ship from, how long shipping takes and what your return policy is, are all really common questions we get asked a lot. You can also add any other FAQs which are relevant to your store. Here is a more detailed guide on how to set up your FAQs.
Step 4 - Adding Products
Step 5 - Setting up Shipping Rates
This one also has a whole article all to itself. You can learn all about how to set up shipping rates for your store here.
Step 6 - Last step! Taxes
Wherever you're selling from, chances are you have to pay some kind of sales tax when you make orders. If you want to include the tax in the total price of your item and charge it to everyone, regardless of where they buy from, that's up to you. It is your responsibility to find out what taxes you need to pay and to make sure you are charging your customers accordingly. Please note that in some cases Storenvy will collect and remit sales tax as a marketplace facilitator. Please see this help article for more information.
If you want to charge taxes only to customers within your own country or state, you'll want this article about how to set up your tax rates.
Step 7 - Wait, what!?
I know, I told you step 6 was the last step. It was, but I also told you that this article was only going to cover the bare bones of setting up a store, just enough to get you ready for launch. There's still loads more stuff you can set up with your store so here are some links that will get you going on some more advanced stuff and customizing your store.