General FAQ
General frequently asked questions about Storenvy.
- How can I rate a store?
- What are Product Collections and how do I make one?
- How do I opt-out of the Storenvy marketplace?
- How do I issue a refund using Stripe?
- How do I disconnect my Stripe account from my Storenvy store?
- How Do I Get a Refund for My Storenvy Fee (Marketplace Commission)?
- Why was my card declined?
- Where is my refund?
- How To Set Up Your Products With Variant Pricing
- What can I do when I receive a dispute through Stripe
- What is the handling fee?
- How to check if PayPal Express Checkout is enabled
- How do I send a request to delete my Storenvy account data?
- How Do I Submit a California Consumer Privacy Act (CCPA) Request?
- Shipping on Storenvy
- What do I do if I am having trouble updating my password?