STORENVY

STORENVY

Setting up your payment processor

Why did I get a payment through Stripe if I didn't sign up for it?

Why did I get a payment through Stripe if I didn't sign up for it? For a short period of time, the Storenvy Marketplace transitioned to only accept payments through Stripe. Fortunately this has now changed, yo...

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What is Stripe's Fee?

Stripe takes a small fee (2.9% +$0.30) on every transaction, though this can be reduced if you make more than $80,000 a month through Stripe. For more information on pricing visit here. This is the same as Pay...

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How do I get paid?

How do I get paid? You have the power to choose your payment processor, Stripe or Paypal. You can use Stripe, Paypal, or both payment methods in your Marketplace and Custom Storefront. Stripe When a custo...

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Why do I have to pay credit card/PayPal fees?

PayPal & Stripe's credit card processing is a service, and most services cost money. (Even credit card processing offline costs money, like when some smaller shops and restaurants have a minimum for what th...

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Is my payment secure?

Storenvy stores use either Stripe, Paypal, or both as payment processors. These two reputable companies are very secure and have standards in place to protect your purchases. Stripe is one of the most accepted...

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Where do I set up/change my store's PayPal email address?

In your admin panel under the "Settings" tab and "Payment Info" section.

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What information do I need to share in order to setup Stripe?

In order to successfully setup your Stripe account you will need to provide the following information. These are the fields that Stripe will be asking for. Where are you based? The Country you're located ...

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How to connect my store to Stripe

In order to get setup with Stripe, you will need to provide information about your business such as location, phone number and banking details. It will be helpful to gather this information before starting. St...

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How long does it take to get paid when using Stripe?

Payments accepted when using Stripe for your store's checkout go directly into your bank account instead of sitting in a third party account. The very first transfer Stripe makes to your bank will take 7 days ...

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How Do I Change My Currency Settings In My Stripe Account

Your Stripe account may automatically be set in USD, if you need to change your currency settings to make transfers to your bank account, here is what you need to do! You will need to complete the following Ste...

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