STORENVY

STORENVY

Store Owner FAQs

How To Print Shipping Labels With ShippingEasy

How To Print Shipping Labels With Shipping Easy We have partnered with Shipping Easy to improve your experience fulfilling orders. Get ready for a super simple way to print labels, straight from the Storenvy ...

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What are the benefits of using Stripe?

Stripe allows shoppers to easily checkout from your Storenvy store using their credit card, without having to send them away from your store. This results in a much quicker and less confusing checkout experienc...

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Stripe Dispute Policy

A dispute occurs when a customer questions your charge with their bank or credit card company. When a customer disputes your charge, you're given the opportunity to respond to the dispute with evidence that sh...

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What happens if my store isn't in a country supported by Stripe?

No worries! You can still use Paypal to create a store! You can now use Paypal in your Marketplace and Custom Storefront without having to use Stripe. Here is how to connect your store to Paypal: https://suppo...

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How To Change Your Stripe Settings to Prevent Fraudulent Purchases

Take The Step To Prevent Fraudulent Charges We recommend that you change the following settings in your Stripe account to prevent purchases that may be fraudulent. Completing this step will allow your account...

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How do I join a Marketplace Sale event?

How to join a Storenvy Sales Events For Marketplace Sellers When Storenvy hosts a Sale, products in the Sale are promoted on our most highest traffic pages. Your products will be displayed on a unique and ...

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How do I sync the About section of my Store to my Store description on Facebook?

How do I sync the About section of my Store to my Store description on Facebook? When you post a link to your store in Facebook a short description of your store will be shown. This description is taken from...

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How can I send feedback to Storenvy about your services for store owners?

We're always happy to hear any suggestions you have for how we can improve! While we aren't able to make every change that is requested, we take every request seriously. Please take a moment to fill out the bel...

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Product Policy

Storenvy Product Policy Great products start with great data and great images. Title Must accurately describe the product. Do not use promotional text. Do not use special characters unles...

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