I need to exchange/refund my order, how do I do that?

First up, what's the reason for the exchange/refund?

If you got sent the wrong item or a faulty item, this article should help.

If your order turned out to be the wrong size or you just don't like it as much as you thought you would, the return policy depends on the store. Each store on Storenvy is independent and sets their own policies on things like that. Some stores will happily accept exchanges or refunds, no matter the reason. Other stores have a strict policy that all sales are final. You can look this up on the store's FAQ page, or contact the store to find out.

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