STORENVY Support

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We're here to help!

Question about an order?
All Storenvy orders are shipped directly from individual businesses using the Storenvy platform to run their business, not Storenvy directly. Please be sure to contact the business you purchased from directly with any order questions before reaching out to Storenvy directly.

Customers with a Storenvy user account can view their order status anytime here.

Please note businesses on Storenvy ship from all parts of the world and can have very different shipping times depending on their location. Make sure to view the store's FAQ section for expected turnaround time for your order.




Contact Storenvy Support Directly
If you need to get in touch directly with Storenvy support please fill out the contact form below. We'd love to help!



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Contact Us

If your question isn't answered here we'd be happy to help via email. We usually respond to emails within 24 hours during the work week.

Email us or feel free to also send us a tweet anytime!

Support Hours

Monday - Friday
9am - 6pm PST

Need Help Customizing Your Store?

We've partnered with Tweaky.com to make advanced design changes quick and affordable.

Changes cost as little as $39 and include a 100% money back guarantee.

Request a Quote
support@storenvy.com
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