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Creative Rights & Product Policy

Last Updated: Jul 12, 2013 11:48AM PDT

Storenvy takes your creative rights very seriously. We have a "zero tolerance" policy for any kind of theft of intellectual property including but not limited to trademarks, patents, copyrights and existing creative works. If at any point a merchant has is suspected of offering merchandise or products containing intellectual property that they do not own or have written permission to reproduce and/or sell, the store will be suspended immediately. Unless the merchant can provide proof they they are the creator of the work or have permission to reproduce and/or sell the work, the closure will remain permanent.

It is the responsibility of each merchant to self-police by ensuring that they have proper intellectual rights to sell any product listed in his or her store. With that in mind when licensing trademarks or artwork from third parties, please perform your own due diligence to ensure that the third party is in fact has the proper rights to offer you those licenses. Even if a merchant believed they were licensing from a reputable third party but it is later suspected that the license is not authentic, the store will be immediately suspended. If you have any doubt about your right to sell the item, do not list the item for sale.

To protect the entrepreneurs and creatives in our community, our response to creative rights infringement incidents is typically very quick. If Storenvy receives a complaint that a store owner is has listed items that are infringing on intellectual property rights, Storenvy will immediately disable the store until the store owner can provide sufficient documentation that they have the rights to sell the items in question. As stated previously, if the store owner is unable to provide proof that they have the proper rights and permission to sell the exact items in question, the store will be permanently and immediately disabled.

Our Store Owner's Agreement includes a list of prohibited products.

Highlights include

  • Unauthorized intellectual property
  • Domain names
  • Weapons
  • Living creatures / animals
  • Alcohol, tobacco, drugs, 
  • Anything depicting a person in a sex act
  • "Adult toys" for which buyers are required to be over 18
  • Human remains or body parts
  • Hazardous Material 
  • Fireworks
  • Replica Items

Note:
Tasteful nudity may be allowed if the artwork is considered fine art, such as Michelangelo's David + Read more detail here. The Storenvy Marketplace is browsed by users of all ages, so please keep that in mind when listing your products. 

Whether a product is allowed or not is at the sole discretion of Storenvy.

If you have any questions, email stores@storenvy.com.

Contact Us

If your question isn't answered here we'd be happy to help via email. We usually respond to emails within 24 hours during the work week.

Email us or feel free to also send us a tweet anytime!

Support Hours

Monday - Friday
9am - 6pm PST

Want more help and advice?

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